Chatwoot

Deploy Chatwoot on Out Plane — an open-source customer engagement platform that unifies conversations across live chat, email, WhatsApp, Facebook, Instagram, Telegram, and more into a single inbox. Chatwoot is a self-hosted alternative to Intercom and Zendesk with no per-agent pricing.

Chatwoot includes canned responses, conversation labels, team assignment rules, automations, chatbots, and a knowledge base for self-service support. The platform provides customer satisfaction (CSAT) surveys, conversation reports, and real-time analytics. Self-hosting on Out Plane means your customer conversations and data remain private.

Ideal for SaaS companies, e-commerce businesses, support teams, and any organization that needs omnichannel customer communication without the cost of enterprise helpdesk software.